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Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques.
Selling over the telephone is a skill that can be developed and in just 30 minutes you can learn the best techniques for: successful cold calling; telemarketing; identifying customer needs; closing the deal.
Packed with practical ideas, tips and sample calls, this no-nonsense book is essential reading for anyone in telesales.
