The Leading eBooks Store Online
for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry ...
Communicating with Customers
This is a practical publication which not only describes the basic tenets of good communications, but also goes that extra step of linking text to customer expectations. It is a no-nonsense guide on how best to communicate well, and is filled with do's and don'ts of getting your communications right, and focused first time. It is an excellent tool, drawing on case studies from a broad range of industries and situations.
The Five Most Important Questions You Will Ever Ask About Your Organization 2008 US$ 14.95 144 pages
Business Adventures 2014 US$ 14.99 400 pages