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Operational Review

Maximum Results at Efficient Costs

Operational Review by Rob Reider
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Operational reviews enable an organization to function economically, efficiently, and effectively-that is, to maximize operating results at minimum cost, using the most efficient methods. The Third Edition of Rob Reider's popular Operational Review: Maximum Results at Efficient Costs helps readers understand the basic principles underlying the operational review process, focusing on implementing best practices and identifying the type of review appropriate for each organization, department, function, or activity.

Reider thoroughly addresses basic questions such as when to perform an operational review, how to perform a review efficiently and effectively, how a review can effect positive change, and how to identify and implement best practices in a formalized program of continuous improvements. With the relentless demand for profit and stock value, management, in its quest for quick fixes, may be reluctant to devote time and money to an operational review; however, Reider explains that rather than a cost center, an operational review is in fact a profit center, typically resulting in annual savings of at least three to four times its initial expense. He analyzes a variety of types of operational reviews, including those that scrutinize:
* Sales of products or services
* Manufacturing or production of services
* Billing, accounts receivable, and collections
* Inventory: raw materials and finished goods
* Purchasing, accounts payable, and payments
* Other costs and expenses: general administrative and selling

He emphasizes that a review is less a critical evaluation of what a particular function is doing or not doing and more an appraisal of what needs to be done to help the function realize its goals and achieve maximum efficiency. Operational Review examines reviews as independent procedures, as well as reviews performed in tandem with benchmarking, activity-based management, total quality management, and reengineering.

Operational Review: Maximum Results at Efficient Costs, Third Edition removes the mystery from the review process, making reviews a practical, doable tool to increase an organization's efficiency as well as its profit margin. CEOs, operations management and staff, internal and external consultants and auditors, CFOs and controllers, and other organizational stakeholders will find Reider's peerless guide an invaluable addition to their professional libraries.
Wiley; November 2002
418 pages; ISBN 9780471444831
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Title: Operational Review
Author: Rob Reider
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