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Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
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The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard.- Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard.
- Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success.
- Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology.
- Includes action plans to walk the reader through specific implementation challenges.
John Wiley & Sons, Inc.; June 2003
322 pages; ISBN 9780471475446
Read online, or download in secure PDF format
322 pages; ISBN 9780471475446
Read online, or download in secure PDF format
Subject categories
- Academic > Public Affairs > Public Affairs > Public administration
- Academic > Political Science > Political Science > Public administration
- Academic > Public Affairs > Political institutions and public administration > General. Comparative government > Political rights. Political participation
- Academic > Political Science > Political institutions and public administration > General. Comparative government > Political rights. Political participation
- Business > Management
- Business > Government & Business
- Business > Nonprofit Organizations & Charities
- Business > Strategic Planning
- Business > Total Quality Management
ISBNs
9780471475446
9780471423287
0471475440