Essentials of Business Process Outsourcing
Rick L. Click is Senior Director of Global Technology for PayPal, Inc. He has held a series of roles developing business strategies and executing business-reengineering projects for Fortune 500 companies. He also has been the keynote speaker at the General Electric (GE) annual forum for the last three years.
242 pages; ISBN 9780471727125
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Title: Essentials of Business Process Outsourcing
Author: Thomas N. Duening; Rick L. Click