The Leading eBooks Store Online 3,629,807 members ⚫ 1,172,494 ebooks

New to eBooks.com?

Learn more

Managing Quality

Managing Quality by Barrie G. Dale
Add to cart
US$ 65.00 US$ 56.33
(If any tax is payable it will be calculated and shown at checkout.)
This new edition provides readers with an understanding of the concepts and principles of TQM whilst explaining the links between TQM theories and other business models. The new text will continue to be a wide-ranging source of reference for the many associated tools, techniques and systems.

  • New edition of a text which is popular with both students, academics and practitioners.
  • Gives the reader an appreciation of the concepts and principles of TQM.
  • Serves as an authoritative source of reference for the many associated tools, techniques and systems.
  • Now extensively revised in order to reflect recent developments in the field.
  • New to the fourth edition are chapters on The Received Wisdom on TQM, Old Economy Businesses and the Quality Function, and Integrated Management Systems.
  • The fourth edition also includes the latest information on ISO 9000 series of standards service management and the Excellence Model.
  • Some of the material has been re-ordered and changes to terminology have been made in order to bring the book completely up to date.
Wiley; June 2016
546 pages; ISBN 9781405142212
Read online, or download in secure PDF format
Title: Managing Quality
Author: Barrie G. Dale
 
Buy, download and read Managing Quality (eBook) by Barrie G. Dale today!