Selected Papers From The 4th International Conference Of The Performance Measurement Association, Edinburgh, July 2004
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Performance Measurement and Management: Public and Private, the 4th
International Conference of the Performance Measurement Association (PMA) took
place from 28th to 30th July 2004 at the Edinburgh International Conference Centre.
The conference, which was chaired by Professor Andy Neely and Dr Mike
Kennerley, was a great success attracting over 300 delegates from 40 countries
hearing presentations on issues as wide ranging as Public Sector performance,
intangible assets and intellectual capital, as well as the design, implementation and
use of measurement systems.
The conference provided a unique, inter-disciplinary and international forum to
exchange knowledge, experiences and insights on performance measurement and
management. The conference provided one of the few opportunities for academics and
practitioners to discuss together the latest developments in research and practice in the
field. One third of the 160 presentations were made by practitioners. As the title
suggests the conference sought to share and exchange knowledge and insights gained
in the Public and Private Sectors identifying similarities and differences. Keynotes
speeches were delivered by Professor Sir Andrew Likierman from London Business
School, Professor Chris Ittner from Wharton School, University of Pennsylvania and
David Loweth from the UK Accounting Standards Board.
Following on from previous conferences, the 2004 conference made a further
significant contribution to the aims of the PMA, which are:
. To encourage the development of a multi-disciplinary community around
performance measurement and management.
. To provide networking opportunities for members of that community so that
individuals can better understand the research that has been undertaken into the
field of performance measurement and management on a world wide basis.
. To facilitate the exchange of information and ideas about theory and practice in
the emerging field of performance measurement and management.
. To encourage the exchange and joint development of teaching and education
materials designed for practitioners in the field of performance measurement and
. To enable the rapid transfer of ideas, concepts and insights in the field of
performance measurement and management from academia to business and vice
In a further contribution to these aims, we are delighted to be able to present this
special journal issue of selected papers from the conference.
The special issue
From the conference a short list of 35 papers were drawn up and the authors invited to
submit a complete article for review. In response to this 23 papers were submitted and
reviewed with 12 papers deemed suitable for publication in this special (double) issue.
We would like to thank all the authors and reviewers for the excellent response and
responding so promptly to the deadlines set. We hope that they and you agree that the
breadth and quality of papers included in this issue represent clearly the quality of the
research being carried in the discipline as well as the diverse nature of Performance
Measurement and Management Academic Writing.
The first paper is by Steven Melnyk and his colleagues from Michigan State
University and the University of New Mexico. It was awarded the Best Academic
Paper Award at the conference. Through in-depth case studies the paper shows how
performance measures can be deployed and aligned at different organisational levels.
The paper demonstrates the importance of alignment of measures to effective
management and identifies the factors that affect this deployment and alignment.
The next two papers by Laitinen and Rocha-Fernanades, Mills and Fleury relate to
Balanced Scorecard implementation illustrated by case studies and empirical analysis.
The following paper by Magnan, St-Onge and Cormier evaluates Profit-Sharing Plans
(PSPs) in Strategic Business Units suggesting that PSPs have a limited life cycle
in raising earnings performance. The paper by Tapinos, Dyson and Meadows
investigates the impact of performance measurement in the strategic planning process,
through the use of a large-scale survey. The findings of this survey reported in the
paper indicate that performance measurement stands as one of the four main factors
characterising the current practice of strategic planning. The next couple of papers by
Sousa et al. and Van Aken et al. take an engineering and systems perspective to
performance measurement and management which present an approach for conceptual
design of an enterprise performance measurement and management system and an
illustration of an application of a tool for assessing the effectiveness of performance
measurement systems. Gosselin’s paper presents the results of a survey of manufacturing firms which
asked about the use of particular performance measures, determinants in choosing
these measures and characteristics of management control systems. The results show
that within manufacturing forms of financial performance measures still dominate
despite the rise in the recommendations to implement a more balanced approach.
At the other end of organisation the paper by Bednall evaluates the performance of
marketing/market research functions relating the findings to the strategic positioning
the function takes in the organisation in order for decision making and market
The final three papers consider the Public rather than the Private Sector. The first of
these by Pilcher takes an Australian perspective of Local Government particularly the
financial comparative performance measures and through an extensive study of 170
councils in New South Wales the paper offers some reparation for the lack of empirical
research on local government FKPIs. Moving from local government to schools the
paper by Brown provides an overview and evaluation of the various ways which
performance management is being implemented in England’s primary schools
concluding that under certain circumstances performance management can improve
the quality of primary education. The final paper of this set and the issue by Pidd
considers the perverse or dysfunctional consequences of performance measurement.
The paper draws together literature from both Public and Private Sector and a range of
disciplines in order to understand why the preserve effects occur. An area which is
under researched but much needed, i.e. the behavioural rather than process or structure
aspect of performance measurement and management.
We hope you enjoy this issue and we look forward to bringing you another special
issue from the 2006 PMA conference which will be even bigger and brighter than the
Zoe Radnor and Mike Kennerley
Previously published in: International Journal of Productivity & Performance Management, Volume 54, Number 5/6, 2005
Emerald Group Publishing Limited
; August 2005
191 pages; ISBN 9781845443283Read online
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Title: Selected Papers From The 4th International Conference Of The Performance Measurement Association, Edinburgh, July 2004
Author: Zoe Radnor; Mike Kennerley
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