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Business Resumption Planning

Business Resumption Planning by Edward S. Devlin
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Business Operations Recovery
Obtaining Senior Management Sponsorship
Organizing the Project
Conducting the Business Impact Analysis
Identifying and Documenting Critical Business Processes
Identifying and Documenting Resource Requirements
Organizing the Business Operations Recovery Teams
Recovery Planning for Microcomputers and LANs
Business Operations Recovery Plan Testing, Maintenance, and Training
Disaster Mitigation Controls for Microcomputer Systems
Planning for Y2K-Staying Focused
Case Study: Illinois Bell Telephone-Hinsdale Central Office Fire-May 8, 1988

Data Center Recovery
Introduction to Data Center Recovery Planning
Developing the Data Center Recovery Plan
Organizing the DCRP Development Project
The Recovery Headquarters Team Section of the DCRP
The Computer Operations Recovery Team Section of the DCRP
The Disaster Site Recovery Team Section of the DCRP
Developing the Initial Disaster Alert Procedure
Performing an Applications Impact Analysis
Selecting a Computer Processing Recovery Strategy
Protecting and Recovering Computer Data
Testing the Data Center Recovery Plan
Preventative Controls
Life Safety/Emergency Response Actions for Natural Disasters
Life Safety/Emergency Response Actions for Fires and Bombs
Evaluating the Recovery Headquarters Team Following an Actual Recovery Operation
Evaluating the Computer Operations Recovery Team Following an Actual Recovery Operation
Evaluating the Disaster Site Recovery Team Following an Actual Recovery Operation
The Human Services Function
Continuing the Program
Maintaining Backup Systems and Database Consistency Checks (DBCC)
Using Televaulting and Hot and Cold sites for Disaster Recovery

Voice and Data Communications Recovery
Understanding the Causes of Communications Disasters
Obtaining Management Commitment
Identifying Resources for the Planning Project
Evaluating the Communications Environment Using Standards
Documenting Global Recovery Procedures
Documenting Communications-Specific Recovery Procedures
Communications Recovery Plan Testing, Maintenance, and Training
Evaluating the Results of a Plan Activation
Recovery Procedures for Communications-Intensive Businesses
Performing a Business Impact Analysis
Conducting a Technical Vulnerability Analysis of the Physical Environment
Assessing Standards and Controls
Pulling it Together
Adding Communications Network support to Existing Disaster Recovery Plans

Crisis Management Planning
Introduction
The Crisis Management Plan
The Stages of a Crisis
Role of the Executive Management Team
Role of the Crisis Management Team
Managing the Acute-Crisis
The Crisis Management Command Center

Appendixes and Workpapers
Research Sources
A Case Study in Disaster Recovery
Certification and Qualification of Business Continuity Professionals
Index
CRC Press; Read online
Title: Business Resumption Planning
Author: Edward S. Devlin; Cole Emerson; Leo A. Wrobel
 
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