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Communication Skills

Communication Skills by Ferguson
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Knowing how to communicate clearly and effectively in the workplace is a key to success. Communication Skills, Second Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. The book also covers additional communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings.
Infobase Publishing; January 2004
145 pages; ISBN 9780816072309
Read online, or download in secure PDF format
Title: Communication Skills
Author: Ferguson
 
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ISBNs
0816072302
9780816055173
9780816072309