The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, Sony Reader ...

New to eBooks.com?

Learn more

Managing and Motivating Contact Center Employees

Managing and Motivating Contact Center Employees
Add to cart
US$ 34.95
(If any tax is payable it will be calculated and shown at checkout.)

Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff.

This creative and practical book gives instant help to anyone who knows the difficulties of managing in the diverse and dynamic contact center environment.

McGraw-Hill Education; December 2002
319 pages; ISBN 9780071428927
Read online, or download in secure PDF format