for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry ...

New to eBooks.com?

Learn more

Managing the Unexpected

Resilient Performance in an Age of Uncertainty

Managing the Unexpected by Karl E. Weick
Add to cart
US$ 27.95
(If any tax is payable it will be calculated and shown at checkout.)
Since the first edition of Managing the Unexpected waspublished in 2001, the unexpected has become a growing part of oureveryday lives. The unexpected is often dramatic, as withhurricanes or terrorist attacks. But the unexpected can also comein more subtle forms, such as a small organizational lapse thatleads to a major blunder, or an unexamined assumption that costslives in a crisis. Why are some organizations better able thanothers to maintain function and structure in the face ofunanticipated change?

Authors Karl Weick and Kathleen Sutcliffe answer this questionby pointing to high reliability organizations (HROs), such asemergency rooms in hospitals, flight operations of aircraftcarriers, and firefighting units, as models to follow. Theseorganizations have developed ways of acting and styles of learningthat enable them to manage the unexpected better than otherorganizations. Thoroughly revised and updated, the second editionof the groundbreaking book Managing the Unexpected uses HROsas a template for any institution that wants to better organize forhigh reliability.

Wiley; September 2007
224 pages; ISBN 9780470534236
Read online, or download in secure EPUB or secure PDF format
Title: Managing the Unexpected
Author: Karl E. Weick; Kathleen M. Sutcliffe
 
Buy, download and read Managing the Unexpected (eBook) by Karl E. Weick; Kathleen M. Sutcliffe today!
ISBNs
0470178590
9780470178591
9780470534236
9780787996499
9781118048511