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Benchmarking
A Rapid Skill Builder Team Briefing Booklet
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Benchmarking has been around for a long time. It became popular in the late 1980s when organisations using the process demonstrated its benefits by achieving significant breakthroughs in performance. Benchmarking is based on a philosophy of continuous improvement, where everyone is encouraged to improve the way things are done. It provides a systematic way of studying business practices and learning from other organisations. Benchmarking can be internal (i.e. within the organisation) or external (within the same or different industries, with competitors or non-competitors). This booklet explains the benchmarking process in a step-by-step manner and offers a practical action template that can be applied in almost any situation. Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 40 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.
These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited. This series is also available in e-learning and t-learning formats. Inquire directly with the publisher at www.od-center.org.
Worldwide Center for Organizational Development; January 2006
12 pages; ISBN 9781906612115
Read online, or download in secure PDF format
12 pages; ISBN 9781906612115
Read online, or download in secure PDF format
