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All For One

10 Strategies for Building Trusted Client Partnerships

All For One by Andrew Sobel
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Corporate clients are demanding more value from their externaladvisors, and consolidating their business around a smaller numberof firms. These trends are forcing a variety of serviceproviders—from consulting firms to large banks—toconfront a series of difficult challenges:
  • How do we create an ‘all-for-one, one-for-all’culture in which the whole is greater than the sum-of-the-parts andwe succeed in leveraging our global network to deliver value toclients?"
  • How do we mobilize the right people, resources, andideas—across a multitude of organizational and geographicboundaries—into each and every client relationship?"
  • How do we evolve from a trusted advisor to a trustedpartner and build multi-year, institutional relationships?

All for One answers these questions with an innovativeand comprehensive model for developing enduring, institutionalclient relationships—what Andrew Sobel refers to as Level 6Trusted Client Partnerships. It offers readers ten specificstrategies that are thoroughly supported by case studies, bestpractices from leading firms, and implementation tools. Theindividual professional is principally responsible for five ofthese strategies, while the firm—the institution—mustsupport and drive the other five. When you successfully executeagainst all ten of these building blocks, you develop long-term,professional-client partnerships that provide great value to theclient and high levels of personal satisfaction and profitabilityfor the service provider.

 

Wiley; April 2009
ISBN 9780470485347
Read online, or download in secure EPUB or secure PDF format
Title: All For One
Author: Andrew Sobel
 
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