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Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work by Donna Flagg
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US$ 16.95

The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
McGraw-Hill Education; November 2009
224 pages; ISBN 9780071632492
Read online, or download in secure EPUB or secure PDF format
Title: Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
Author: Donna Flagg
 
Buy, download and read Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work (eBook) by Donna Flagg today!
ISBNs
0071632492
9780071630252
9780071632492