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This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training.Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay are inseparable from the skills of people management. In the new edition he extends his ideas on productivity so as to encompass its relationship with functional flexibility. In a similar manner, thinking about motivating people is extended to include modern ideas about commitment. We all loosely refer to peoples' attitude but here he shows the complexity that lies behind them. It is especially of relevance for managers with responsibility for personnel and training, and degree-level students will also find its non-prescriptive, user-friendly approach helpful.
Michael Riley has extensive experience in the hotel and tourism industry and communicates in a way that reflects that experience. less
Taylor & Francis; April 2012
240 pages; ISBN 9781136382888
Read online, or download in EPUB or secure PDF format
240 pages; ISBN 9781136382888
Read online, or download in EPUB or secure PDF format
Subject categories
- Academic > Hospitality Studies > Hospitality industry
- Academic > Hospitality Studies > Personnel management
- Academic > Hospitality Studies > Hotel management
- Academic > Family and Consumer Sciences > Hospitality industry
- Business > Industries > Hospitality, Travel & Tourism
- History > Modern
- Business > Human Resources & Personnel Management
- Business > Entrepreneurship
- Business > Labor
ISBNs
0080510914
9780080510910
9780750645362
9781136382840
9781136382888
9781136382895