Struggle with the Issue, Not Each Other
Using Confrontation to Harvest Success
How to use carefully calibrated, constructive confrontation to ignite your team’s best, most passionate, most creative ideas.
The best thing you can do about contention is throw fuel on the flames. You heard it right. Contention is something enduringly successful people actually seek out: gloves-off, brutally frank dialogue. These “naked conversations” are not intended to be personally abusive. The focus is on issues, not people....
11 pages; ISBN 9780137038220
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Title: Struggle with the Issue, Not Each Other
Author: Jerry Porras; Stewart Emery; Mark Thompson
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