The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry ...

New to eBooks.com?

Learn more
Listen Up!
Not available

Leading without listening is like walking in the dark. You need to know what your crew, customers, and suppliers think, so listen hard--and pounce on every good idea you hear. That said, it’s not as easy as you think.

 

A leader who hasn’t learned to listen is working under a huge handicap. It may be possible to lead without listening, Douglas MacArthur-style, but that approach is twice as hard, half as fast, and prone to disaster. Even as I rose through the ranks of the Navy, I found that listening didn’t always come naturally to me. Often, I merely pretended to hear people. How many times had I barely glanced up from my work when a sailor or officer came up to the bridge or into my cabin? I wasn’t paying attention; I was marking time until I could give orders. When I took command of Benfold, I was determined to do things differently--and I had to move fast. In two months, we would deploy to the Middle East, and we weren’t ready....

Pearson Education; Read online
Subject categories
ISBNs
0137038267
9780137038268
9780137038626