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Emotional Value
Creating Strong Bonds with Your Customers
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Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.
Berrett-Koehler Publishers; April 2000
336 pages; ISBN 9781609943417
Read online, or download in EPUB or secure PDF format
336 pages; ISBN 9781609943417
Read online, or download in EPUB or secure PDF format
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1605097241
9781576750797
9781605097244
9781609943417