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Lean Six Sigma in Service

Applications and Case Studies

Lean Six Sigma in Service by Sandra L. Furterer
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Instructional Strategies for Using This Book

Lean Six Sigma Roadmap Overview

Design for Six Sigma Roadmap Overview

Sunshine High School Discipline Process Improvement – A Lean Six Sigma Case Study

Financial Services Improvement in a City Government – A Lean Six Sigma Case Study

Industrial Distribution and Logistics (IDIS) Program Recruiting Process Design – A Lean Six Sigma Case Study

CECS Inventory and Asset Management Process Improvement – A Lean Six Sigma Case Study

High School Advanced Placement Open Access Process Assessment – A Lean Six Sigma Case Study

Project Charter Review Process Design – A Design for Six Sigma Case Study

Assessing Lean Six Sigma Project Success: A Case Study Applying A Lean Six Sigma Post Project Assessment Strategy

The Future and Challenge of Lean Six Sigma

CRC Press; May 2009
484 pages; ISBN 9781420079104
Read online, or download in secure PDF format
Title: Lean Six Sigma in Service
Author: Sandra L. Furterer
 
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