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The Dynamics of Conflict Resolution

A Practitioner's Guide

The Dynamics of Conflict Resolution
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US$ 48.00
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
Wiley; September 2010
283 pages; ISBN 9780470932469
Read online, or download in secure PDF format