for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry ...

New to eBooks.com?

Learn more

Social Network Analysis in Telecommunications

Social Network Analysis in Telecommunications by Carlos Andre Reis Pinheiro
Add to cart
US$ 65.00

A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships

The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry.

  • Reveals how telecommunications companies can effectively enhance their relationships with customers
  • Provides the groundwork for defining social network analysis
  • Defines the tools that can be used to address social network problems

A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.

Wiley; May 2011
288 pages; ISBN 9781118010952
Read online, or download in secure EPUB or secure PDF format
Title: Social Network Analysis in Telecommunications
Author: Carlos Andre Reis Pinheiro
 
Buy, download and read Social Network Analysis in Telecommunications (eBook) by Carlos Andre Reis Pinheiro today!