Statistical Process Control Demystified
Paul Keller is President and Chief Operating Officer of Quality America, Inc., and has developed and implemented successful Six Sigma and quality improvement programs in service and manufacturing environments. He is the bestselling author or coauthor of several books, including The Six Sigma Handbook, Six Sigma DeMYSTiFieD, and others.
320 pages; ISBN 9780071742504
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Title: Statistical Process Control Demystified
Author: Paul Keller