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Verhandlungssache – Verhandlungsführung in Gesundheitsberufen
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Ob das Gehalt, die freien Tage, das Einspringen f r erkrankte Kollegen, die bernahme eines Wochenenddienstes, die Teilnahme an Fort- und Weiterbildungen oder das Gesundheitsf rdernde Verhalten eines Patienten in Gesundheitsberufen gibt es viele Themen, die geschickt verhandelt werden m ssen. Und nicht immer enden die Verhandlungen mit einer win-win-Situation f r beide Verhandlungspartner. Gerade Mitarbeitern im Gesundheitswesen f llt es oft schwer, ihre Positionen gut zu verhandeln, besonders wenn an ihr soziales Gewissen appelliert wird. Wie erfolgreich verhandelt werden kann, welche Strategien beachtet werden sollten und welchen Nutzen eine gute Verhandlungsf hrung auch f r die kommunikativen Kompetenzen haben kann, zeigt die Autorin, Renate Tewes, anhand von zahlreichen Beispielen, Modellen und Techniken aus ihrer Erfahrung als Coach f r F hrungskr fte.
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ISBNs
3642125565
9783642125553
9783642125560