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People Skills at Work
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An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds.
Subject categories
- Academic > Business and Commerce > Business and Commerce > Office management
- Academic > Business and Commerce > Business and Commerce > Industrial psychology
- Academic > Business and Commerce > Business
- Academic > Psychology > Industrial psychology
- Academic > Economics > Commerce
- Political Science > Public Affairs & Administration
- Business > Human Resources & Personnel Management
- Business > Labor
ISBNs
1466512954
9781420093858
9781466512955