for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry ...

New to eBooks.com?

Learn more

The Psychology of Lean Improvements

Why Organizations Must Overcome Resistance and Change the Culture

The Psychology of Lean Improvements by Chris A. Ortiz
Add to cart
US$ 43.95
(If any tax is payable it will be calculated and shown at checkout.)

Introduction

The Psychology of Change
Perception of Change
Victimizing
Letting Go
Lean Is a Battlefield
Cost–Quality–Delivery
     Cost
     Quality
     Delivery
Changing Your Business Strategy for Lean
     Productivity
     Quality
     Inventory/WIP
     Floor Space Use
     Throughput Time
Psychology of Metrics

Leading the Lean Journey
What Have We Done for Our Customers Today?
Dangers of Not Going Lean in a Down Economy
     Business Is Good, Why Improve?
     Business Is Good, We Must Improve
     Business Is Poor, Why Improve?
     Business Is Poor, We Must Improve
Changing into a Lean Leader
     Acknowledge and Involve Your Staff
     Provide an Environment in Which People Can Be Successful
     Do Not Humiliate Anyone Who Works for You
     Create an Environment Where Mistakes Are Okay
     Do Not Hide behind Your Position
     Be Approachable
     Admit Your Mistakes
     Listen in a Way That Encourages Employees to Talk to You
     Be Clear in Your Requests
     Stand behind Your People
     Be a Good Communicator
Leaders
Need an ROI
     Training
     Team Building
     People Development
     Strategic Planning
World-Class Products Need World-Class Processes
You Are the Creator of Your Business Reality

The Psychology of Waste
Psychology of Overproduction
Psychology of Overprocessing
Psychology of Motion and Transportation
Psychology of Inventory
Psychology of Defects
Psychology of Waiting
Psychology of Human Potential
     "I’m Paid by the Hour"
     No Investment in the People
     People Are Expendable
Psychology of Waste: Conclusion

The Psychology of Dysfunction
Misconception of Working Hard
     Speed!
Living with Waste
     Living with Overproduction
          Setup
          Quality Problems
          Machines Issues
Living with Motion
Living with Transportation
Living with Overprocessing
     Administrative Functions
     Extra Steps and Redundant Effort
     Inefficient Machines
     Inability to Identify a Completion Point
Living with Defects
Living with Waiting
Living with Inventory
     Facility Space
     Production Process

Making Change Happen with 5S
5S and Visual Control
     Sort
     Set in Order
          How to Make a Shadow Board
          Personal Tools: Dilemma or Solution?
          Tool Check Cards
          Right Sizing during Set in Order
          Examples of Right Sizing
Shine
Standardize
Sustain
     Human Will
     End of the Cleanup Procedures
     Daily Walkthroughs
     5S Audit
     5S Tracking
     Incentives
Psychology of 5S

Making Change with Lean
What Type of Manufacturer Are You?
     Process Based
     Assembly Line
     Cellular Manufacturing
     Inline Production
Cellular and Inline Production
Inline Production
Total Productive Maintenance (TPM)
     5S Maintenance
     Baseline Equipment and One-Turn Method
     Operator PM Requirements
          Proactive TPM
          Predictive TPM
     Maintenance Technician
     Visual TPM Boards
Kanban and Material Replenishment
Setup Reduction and Quick Changeover
     Layout
     Tool Placement
     Visual Setup Boards
     Material Handling
     Intermediate Jigs
Visual Metrics and Performance
     Facility Performance
          Sales
          On-Time Delivery (OTD)
          Productivity
          Quality
          Safety
Metric Communication Boards (Production)
Production Control Boards

Keeping the Lean Fire Going
Goals
Pay-for-Skill Program
     Number of Jobs
     Experience
     Attendance
     Kaizen and Kaizen Event Participation
     Quality Errors
More Returns
Lean Training Programs
New Employee Training Programs
     Level 1: Company Product Overview Training
     Level 2: Quality Overview
     Level 3: Introduction to Lean Manufacturing
          Eight Wastes
          5S and the Visual Workplace
          Standard Work
          Available Time
          Kaizen
     Level 4: Mock Line Training
Cross-Training Program
     Levels of Progression
          Novice (N)
          Certified (C)
          Trainer (T)
     Temporary Worker Progression
Training Managers and Engineers
     Managers
     Engineers

Conclusion
Glossary
Index

CRC Press; April 2012
182 pages; ISBN 9781466562288
Read online, or download in secure EPUB or secure PDF format
Title: The Psychology of Lean Improvements
Author: Chris A. Ortiz
 
Buy, download and read The Psychology of Lean Improvements (eBook) by Chris A. Ortiz today!