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How to Appraise Your Organization's Capabilities and Disabilities

How to Appraise Your Organization's Capabilities and Disabilities
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Organizations, independent of the people and other resources in them, have capabilities. This chapter outlines three classes of factors that affect an organization's capabilities: resources, process, and values. The successful organization must develop or acquire the capability to embrace and respond successfully to change.

This chapter was originally published as chapter 8 of "The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail."
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ISBNs
1422115577
9781422115572