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Telemarketing, Cold Calling and Appointment Making
By: Rowson, Pauline
Published by: Rowmark
Publication date: September 14, 2007

Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: ... more...

Price: $19.99

The Suffocating Sea
By: Rowson, Pauline
Published by: Rowmark
Publication date: September 5, 2008

Andy Horton is called to investigate a suspicious fire on board a boat, but as soon he arrives at the marina he experiences a premonition so strong that it's almost audible. As he views the charred remains of the dead man he knows instinctively that... more...

Price: $29.99

Are Your Customers Being Served?
By: Rowson, Pauline
Published by: Rowmark
Publication date: September 11, 2007

A practical guide on how to deliver exceptional customer service. Suitable for both public and private sector organisations, this guide is aimed at the owner/manager, director, manager and entrepreneur. It covers how to develop an effective customer... more...

Price: $14.99

Easy Step by Step Guide to Fundraising for your School
By: Rowson, Pauline
Published by: Rowmark
Publication date: May 13, 2005

In this guide: How to organise yourself for effective fundraising How to research and identify potential funders How to approach trusts and foundations, businesses and the rich and famous How to research and write an Appeal How to... more...

Price: $19.99

The Easy Step by Step Guide to Being Positive and Staying Positive (Even When the Going Gets Tough)
By: Rowson, Pauline
Published by: Rowmark
Publication date: September 2, 2004

This text is designed to help the reader examine the factors which create negativity and therefore stress and then provides tips and techniques to convert negativity into positive energy. The book explores the use of brain power and inner dialogue to... more...

Price: $17.99

Easy Step by Step Guide to Successful Selling
By: Rowson, Pauline
Published by: Rowmark
Publication date: August 23, 2004

Whether you are selling business to business or to consumers, this guide shows in simple steps how to build a better rapport with your prospects, how to use a sales structure that works, how to overcome objections, how to read and understand body language... more...

Price: $17.99

Easy step by step guide to Marketing
By: Rowson, Pauline
Published by: Rowmark
Publication date: July 9, 2004

How to win and keep customers How to understand your customers and their needs How to make your organisation more marketing orientated How to use some of the promotional tools to target your customers How to build a competitive edge for your... more...

Price: $19.99

Marketing to Win More Business
By: Rowson, Pauline
Published by: Rowmark
Publication date: September 13, 2007

Shows you how to use a variety of marketing techniques both traditional and Internet based to win more business. This guide shows you: how to target your customers and prospective customers; how to use the various; promotional tools more successfully;... more...

Price: $14.99

The Easy Step by Step Guide to Building a Positive Media Profile
By: Rowson, Pauline
Published by: Rowmark
Publication date: August 21, 2004

A discussion of how you can build a positive media profile for your organization. It examines how the media works and provides comprehensive information on the dos and don'ts of building good media relations. It also shows how to write a news release... more...

Price: $17.99

In for the Kill
By: Rowson, Pauline
Published by: Rowmark
Publication date: December 21, 2006

Alex Albury has it all: a successful public relations business, a luxurious house, a beautiful wife and two sons. Then one September morning the police burst into his home and arrest him. Now, three and a half years later, newly released from Camp Hill... more...

Price: $12.99


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