Book Details

	TQM: Text with Cases By: Oakland, John S.; Porter, Leslie J. Published By: Elsevier PDF for Digital Editions Price: $50.95 Available to read online in eb20 (what's this?) PDF for Digital Editions	EBOOK OPTIONS ADD TO CART ADD TO WISHLIST TELL A FRIEND RECEIVE ALERTS
	'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM. Case studies reflecting the latest developments in the area from leading exponents of TQM and Business Excellence have been included. These focus on organizations which have fully integrated the TQ approach into their business operations and delivered real benefits.

Related eBooks

eBooks by this author Total Organizational Excellence

More eBooks in this subject The Art of War Confessions of an Economic Hit Man Perfect Phrases for Performance Reviews

Related Subjects

• Academic > Economics > Industries. Land use. Labor > Labor. Work. Working class > Classes of labor
• Academic > Economics > Industries. Land use. Labor > Management. Industrial management > Standardization. Simplification. Waste
• Academic > Economics > Industries. Land use. Labor > Management. Industrial management
• Academic > Economics > Industries. Land use. Labor > Labor. Work. Working class
• Academic > Economics > Industries. Land use. Labor
• Academic > Economics
• Academic > Social Sciences
• Technology > Quality Control
• Business > Total Quality Management
• Business > Quality Control
• Business
• Technology

Latest Release Alerts

Stay ahead of the game! Register your subject interests to receive an email alert when we release new ebooks in your field of interest. There are over 50 subjects to choose from.

Receive occasional email alerts when we receive new eBooks on the site.

Register »

eBook Formats

The eBook you are interested in is available for purchase in the following formats: