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Telephone Tactics
Thorogood Publishing 1999; US$ 17.95A comprehensive guide to using the telephone in business that features examples of best practice, and advice on how to use it for selling, gaining appointments and the recovery of debt in a credit collection situation. more...
The Concise Adair on Communication and Presentation Skills
Thorogood Publishing 2003; US$ 15.95The essential skills of good communication presented by an acknowledged expert, this is John Adair's key advice and best writing on the subject condensed into one book. more...
Essential Negotiation
Economist Books 2004; US$ 10.99Following an introduction about the art of negotiation - different styles and approaches to negotiation and how it is affected by culture, the bulk of the book is an expansive A-Z with several hundred entries that explain the essentials of successful negotiation. more...
Soft Power Negotiation Skills
Electronic & Database Publishing, Inc. 2006; US$ 15.95Negotiation is a unique way of communicating with others in order to reach a mutually desired outcome. This book teaches the reader that everything is negotiable and shows them how to get what is desired through the negotiation process described. Learn how to ask and have others gladly give. more...
Communicate Effectively
McGraw-Hill 2007; US$ 7.95This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations. more...
The Lost Art of General Management
Electronic & Database Publishing, Inc. 1900; US$ 13.95General management is a lost art. The ability to take a balanced perspective on business has been overlooked, maligned and bred out of the species of modern managers. "The Lost Art of General Management" will guide the reader on a journey of discovery of the skills of a general manager. Most importantly, the reader will be given practical... more...
Plan and Conduct Effective Meetings
McGraw-Hill 2007; US$ 7.95RUN BUSINESS MEETINGS THAT AREFOCUSED, PRODUCTIVE, AND BENEFICIAL TO YOUR ORGANIZATION. In business, meetings are necessary but not always efficient. But by using the principles in Plan and Conduct Effective Meetings , you'll discover 24 easy-to-implement techniques geared to make your meetings more productive than ever before. This step-by-step... more...
Negotiate Your Way to Success
McGraw-Hill 2007; US$ 7.95CREATE CONSENSUS AROUND YOUR IDEAS -AND ADVANCE YOUR CAREER!. The business world turns on the art of the deal. And with Negotiate Your Way to Success , you'll master 24 powerful strategies designed to help you conduct negotiations of any type. This easy-to-read guide delivers step-by-step instruction on identifying and working with each negotiator's... more...
The Borrowing Money Guide
Electronic & Database Publishing, Inc. 1999; US$ 14.95Presenting unbiased information about borrowing money and an understandig of the processes involved, this easy-to-read, step-by-step book will help you avoid costly credit mistakes and show you how o protect one of your most prized assets ---your credit! more...
The Managers Pocket Guide to Effective Meetings
HRD Press 1998; US$ 14.95Learn easy, proven techniques that keep you in control of your meetings. This complete guide to effective meetings will show you how to prepare for success and end with results. It includes structured activities that keep everyone focused on your issues, practical techniques for dealing with unproductive participants, and essential considerations for... more...









