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Business Etiquette

Most popular at the top

  • The Fine Art of Small Talkby Debra Fine

    Hyperion 2005; US$ 3.99

    Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk-in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a Nervous Ned or Nellie when it comes to networking? Then it's time you mastered The Fine Art of Small Talk .With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss... more...

  • Billionsby Tom Doctoroff; Martin Sorrell

    Palgrave Macmillan 2005; US$ 27.95

    Delves into the psyches of Chinese consumers. This book uncovers the core drivers of behaviour and preference in key market segments, and provides tools to help readers harness the power of insight into consumers' fundamental motivations in the Chinese marketplace, and more. It is for those planning to do business in China. more...

  • Kiss, Bow, Or Shakes Hands Asiaby Terri Morrison; Wayne A. Conaway

    Adams Media 2008; US$ 14.95

    Kiss, Bow, or Shake Hands: Asia reveals the subtleties of interaction, negotiation strategies, and professional skills you need to keep poised for success in your business travels. more...

  • South Africa - Culture Smart!by David Holt-Biddle

    Kuperard 2010; US$ 9.95

    Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include... more...

  • Riding the Waves of Cultureby Fons Trompenaars; Charles Hampden Turner

    Nicholas Brealey Publishing 1997; US$ 13.75

    Explores the cultural extremes and the incomprehension that can arise when doing business across cultures - even when people are working for the same company. The book explains that there are five key factors or orientations that affect how people all deal with each other, do business and manage. more...

  • Breaking Through Culture Shockby Elizabeth Marx

    Nicholas Brealey Publishing 1999; US$ 16.45

    A practical guide, with checklists and exercises, offering step-by-step guidance for those embarking on an international career. Advice is also given to organisations on how to develop and manage international career experiences. more...

  • Chinese Business Etiquette and Cultureby Kevin Barry Bucknall

    Boson Books 1999; US$ 9.99

    This book introduces the basics of Chinese culture. You will discover how to initiate contact, what to expect in meetings, and how to behave there. You will learn the way the Chinese approach negotiations, discover how you can respond to them, and learn how to negotiate a successful conclusion. You will also find out how to socialize for success, how to cope with specific problems of living and working in China, and the best way to treat Chinese visitors to your organization. You are given practical advice throughout on business etiquette, and on how to fit into Chinese cultural expectations in order to achieve your goals. An appendix briefly explains Chinese history, and then considers recent economic, political, and social changes. If you... more...

  • Work It!by Allison Hemming

    Simon & Schuster 2003; US$ 9.99

    Looking for a job? Preparing for the biggest interview of your life? Facing a layoff? Have no fear. Work It! has all the strategies you need. The work world isn't so friendly anymore. Landing the job you want takes a little more sweat in this tight job market, and keeping that job requires savvy and vigilance. This smart and comprehensive guide, packed with punchy, frank advice, gives you the tools and techniques that will help you get the most out of your job hunt. Allison Hemming, a noted career expert, delivers a needed dose of wisdom from the trenches in a manual that is perfectly updated to suit the modern work environment. Work It! gives you the skinny on all you need to know, including: • Step away from the... more...

  • Managing Strategic Relationshipsby Leonard Greenhalgh

    Simon & Schuster 2001; US$ 19.99

    Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues, today's successful managers are primarily negotiators who are judged on their ability to foster, coach, protect, and support collaborative relationships -- and manage conflict -- with peers, workers, bosses, suppliers, customers, regulators, competitors, and stakeholders. In one of the most comprehensive analyses of business relationships ever written, Greenhalgh shows how relationships -- not technology or "know-how" -- are the foundation of the new extended enterprise. In immensely readable prose, he describes how companies have moved... more...

  • The Global Etiquette Guide to Africa and the Middle Eastby Dean Foster

    John Wiley & Sons, Inc. 2002; US$ 17.95

    Authored by one of the world's leading cross-cultural experts. Invaluable for both business and leisure travelers. Comprehensive and practical coverage. more...