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The No Asshole Rule
Grand Central Publishing 2007; US$ 9.99The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007. When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google... more...
South Africa - Culture Smart!
Kuperard 2010; US$ 9.95Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will... more...
Poised for Success
St. Martin's Press 2011; US$ 21.99Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS , Jacqueline Whitmore. In the past, the business world favored the aggressive ?Type A? personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients... more...
Send (Revised Edition)
Knopf Doubleday Publishing Group 2008; US$ 19.95Send ?the classic guide to email for office and home?has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email.... more...
Israel - Culture Smart!
Kuperard 2010; US$ 9.95Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will... more...
The Fine Art of Small Talk
Hyperion 2005; US$ 11.95Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a Nervous Ned or Nellie? when it comes... more...
The Essential Guide to Business Etiquette
Greenwood Publishing Group 2007; US$ 40.00Two best-selling authors and etiquette experts show why manners count in the business world and how to use social skills to get ahead. more...
The Customer Code
Electronic & Database Publishing, Inc. 2007; US$ 7.95The Customer Code explores the real world case of Garrett Books and the hands-on solutions that were brought to the table as problem-solving tools and techniques --- ones that can serve as a model for problem-solving in all organizations. Sam Allman is an internationally recognized motivational speaker, consultant, trainer, salesman, and... more...
The Perception of a Difference
Electronic & Database Publishing, Inc. 2005; US$ 31.95In the first five seconds of your first contact with a person or business, a perception forms in your mind: This perception of a difference forms without your conscious knowledge or control and affects your relationship with that person or business from that point on. If the perception is positive you may agree to a sales appointment or... more...
New Rules @ Work
Penguin Group Inc. 2006; US$ 15.00For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes: "Blunder Busters" - proven strategies to help you tackle anything from office dating to... more...









