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Business Etiquette

Most popular at the top

  • Managing Strategic Relationshipsby Leonard Greenhalgh

    Simon & Schuster 2001; US$ 19.99

    Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues, today's successful managers are primarily negotiators who are judged on their ability to foster, coach, protect, and support collaborative relationships -- and manage conflict -- with peers, workers, bosses, suppliers, customers, regulators, competitors, and stakeholders. In one of the most comprehensive analyses of business relationships ever written, Greenhalgh shows how relationships -- not technology or "know-how" -- are the foundation of the new extended enterprise. In immensely readable prose, he describes how companies have moved... more...

  • The French Wayby Ross Steele

    McGraw-Hill 2006; US$ 13.95

    If you’re traveling to or doing business in France and want to avoid any unfortunate misunderstandings, The French Way is the most up-to-date guide to French culture. Written by renowned French culture expert Ross Steele, the book offers a uniquely impartial perspective on how the French think, the country's customs, and other traits of a changing society and a people that perennially both fascinate and infuriate! more...

  • The Fine Art of Small Talkby Debra Fine

    Hyperion 2005; US$ 11.95

    Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk-in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a -Nervous Ned or Nellie+ when it comes to networking? Then it's time you mastered The Fine Art of Small Talk.With practical advice and conversation -cheat sheets,+ The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss... more...

  • India - Culture Smart!by Becky Stephen

    Kuperard 2010; US$ 9.95

    India is in transition. Since the publication of Culture Smart’s first guide to India in 2003, it has been transformed from a developing, third-world country into the world’s fastest growing economy. Today, a huge, confident, emerging middle class is exporting technology, brains, and enterprise to the rest of the world. At the same time, young Indians educated abroad are returning home to take advantage of the new opportunities, bringing Western expectations and lifestyles with them. The impact of all this wealth-creation, modernity, and individualism on the timeless values and ancient caste structures of India is beginning to be felt well beyond the great cities, adding yet another facet to the giant kaleidoscope of Indian society.... more...

  • Riding the Waves of Cultureby Fons Trompenaars; Charles Hampden Turner

    Nicholas Brealey Publishing 1997; US$ 13.75

    Explores the cultural extremes and the incomprehension that can arise when doing business across cultures - even when people are working for the same company. The book explains that there are five key factors or orientations that affect how people all deal with each other, do business and manage. more...

  • Breaking Through Culture Shockby Elizabeth Marx

    Nicholas Brealey Publishing 1999; US$ 16.45

    A practical guide, with checklists and exercises, offering step-by-step guidance for those embarking on an international career. Advice is also given to organisations on how to develop and manage international career experiences. more...

  • Chinese Business Etiquette and Cultureby Kevin Barry Bucknall

    Boson Books 1999; US$ 7.50

    This book introduces the basics of Chinese culture. You will discover how to initiate contact, what to expect in meetings, and how to behave there. You will learn the way the Chinese approach negotiations, discover how you can respond to them, and learn how to negotiate a successful conclusion. You will also find out how to socialize for success, how to cope with specific problems of living and working in China, and the best way to treat Chinese visitors to your organization. You are given practical advice throughout on business etiquette, and on how to fit into Chinese cultural expectations in order to achieve your goals. An appendix briefly explains Chinese history, and then considers recent economic, political, and social changes. If you... more...

  • Work It!by Allison Hemming

    Simon & Schuster 2003; US$ 9.99

    Looking for a job? Preparing for the biggest interview of your life? Facing a layoff? Have no fear. Work It! has all the strategies you need. The work world isn't so friendly anymore. Landing the job you want takes a little more sweat in this tight job market, and keeping that job requires savvy and vigilance. This smart and comprehensive guide, packed with punchy, frank advice, gives you the tools and techniques that will help you get the most out of your job hunt. Allison Hemming, a noted career expert, delivers a needed dose of wisdom from the trenches in a manual that is perfectly updated to suit the modern work environment. Work It! gives you the skinny on all you need to know, including: • Step away from the... more...

  • The Global Etiquette Guide to Africa and the Middle Eastby Dean Foster

    John Wiley & Sons, Inc. 2002; US$ 17.95

    Authored by one of the world's leading cross-cultural experts. Invaluable for both business and leisure travelers. Comprehensive and practical coverage. more...

  • Global Etiquette Guide to Mexico and Latin Americaby Dean Foster

    John Wiley & Sons, Inc. 2002; US$ 19.95

    Authored by one of the world's leading cross-cultural experts. Invaluable for both business and leisure travelers. Comprehensive and practical coverage. more...