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Excel 2007 Dashboards & Reports For Dummies
Wiley 2008; US$ 24.99What’s the use of putting out reports that no one reads? Properly created dashboards are graphical representations that put data in a context for your audience, and they look really cool! How cool? You’ll find out when you see the dazzling examples in Excel 2007 Dashboards & Reports For Dummies. And, before long, everyone’s... more...
Metrics for IT Service Management
Van Haren Publishing 2006; US$ 45.00Fills a large gap in the service management arena regarding measurements of failure (and success). Compliant with ITIL and covering other frameworks besides it provides full coverage of this topic. It explains how to use metrics as a tool to anticipate and correct problems rather than simply a measurement of failure that has already arrived. more...
Excel Basics to Blackbelt
Cambridge University Press 2008; US$ 40.00Excel Basics to Blackbelt is intended to serve as an accelerated guide to decision support designs. more...
ITIL V3 Service Transition
Van Haren Publishing 2008; US$ 26.001. This is the Core ITIL product more...
IT Financial Management
Van Haren Publishing 2009; US$ 45.00It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must create value for the business. This practical title describes the strong financial skills that IT managers must have in order to support:. Operations: Finance departments rely heavily on IT managers... more...
Business Research Methods and Statistics Using SPSS
SAGE Publications 2008; US$ 88.00A simple, logically sequenced guide to research methods and statistics in business based on SPSS more...
To the Cloud: Cloud Powering an Enterprise
McGraw-Hill Education 2012; US$ 30.00This invaluable guide addresses the Why, What, and How of enterprise cloud adoption, leveraging a clear framework and proven best practices from Microsoft's own experience. ?Great book. What?s particularly impressive is the outline of steps Microsoft itself is taking in its move to the cloud. Do as I do is always more powerful than do as I say.? ?Al... more...
Researching Information Systems and Computing
SAGE Publications 2005; US$ 73.00With everything readers need to know about how to execute their research project, this book is written specifically for information systems (IS) and computing students. more...
Implementing Metrics For IT Service Management
Van Haren Publishing 2010; US$ 55.00This book ?Implementing Metrics for IT Service Management? provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL®) set of best practices. The framework is compatible with the Control Objectives for IT (CobiT®) framework and supports ISO/IEC... more...
Business Intelligence
Wiley 2009; US$ 167.00Business intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping enterprise users make better business decisions. The term implies having a comprehensive knowledge of all factors that affect a business, such as customers, competitors, business partners, economic... more...









