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Perfect Phrases for Setting Performance Goalsby Douglas Max; Robert Bacal
McGraw-Hill 2004; US$ 12.00Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews , this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high performance goals for executives, management, or non-managers employees Includes many categories of goals, from revenue and productivity goals to quality and personal development goals • Facilitates the goal-setting process across the organization Includes a guide to writing a performance plan for any employee Featuring hundreds of ready-to-use performance goals, this practical... more...
Perfect Phrases for Performance Reviewsby Douglas Max; Robert Bacal
McGraw-Hill 2002; US$ 9.95Hands-on help for quicklyand persuasivelywriting company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example: "Sets priorities well" "Misses important deadlines" "Thorough, reliable, and accurate" All managers and HR professionals will value the book for its: Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting... more...
Hiring for Attitudeby Mark Murphy
McGraw-Hill Companies,Inc. 2011; US$ 28.00In a recent groundbreaking study, the training firm Leadership IQ found that 46 percent of all new hires fail within their first 18 months. But heres the real shocker: 89 percent fail for attitudinal reasons-not skills. Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognize, attitude should be your number-one focus during the hiring process. Dont suffer from poor chemistry-even one employee with the wrong attitude could cause years of suffering for your other employees and customers. Whether youre hiring new employees, choosing existing employees for a new team, or upgrading your current talent... more...
Coaching & Mentoringby Florence Stone
John Wiley & Sons, Ltd. 2002; US$ 12.99Fast track route to coaching and mentoring top performers for individual and organizational success Covers the key areas of coaching and mentoring, from conducting a training needs assessment and reinforcing quality performance and employee accountability to empowering top performers and applying mentoring to succession planning and diversity management Examples and lessons from some of the world's most successful organizations, including Saturn, Arthur Andersen, General Electric, Johnson & Johnson, Royal Dutch Shell, the World Bank and Analog Device Inc, and ideas from the smartest thinkers, including Abraham Maslow, Frederick Herzberg, Douglas McGregor, Peter Drucker and Jack Welch Includes a glossary of key concepts and a comprehensive... more...
Blended Learningby Kaye Thorne
Kogan Page 2003; US$ 16.35'Blended learning' is a workable solution that allows trainers and staff developers to integrate online learning within a broader range of more traditional learning techniques. Demonstrating how old and new methods of improving staff performance and learning can work together to give better results, this work aims to provide an ideal guidebook to creating a new style of training. It shows how the concept of blended learning can be applied most effectively as it helps readers make the first ste more...
Research Companion to Working Time and Work Addictionby R.J. Burke
Edward Elgar Publishing 2007; US$ 60.00While a great deal is known about the effects of workaholism and the different types of workaholics, far less is known about its antecedents and causes. This book talks about both work addiction and working time. more...
The Handbook of Conflict Resolutionby Morton Deutsch; Peter T. Coleman; Eric C. Marcus
John Wiley & Sons, Inc. 2011; US$ 75.00The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes... more...
How to Priceby Oz Shy
Cambridge University Press 2008; US$ 35.00Introduces the reader to a wide variety of research results on pricing techniques and revenue management. more...
Whoby Randy Street; Geoff Smart
Random House Publishing Group 2008; US$ 12.99In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever... more...
Keep 'Em Motivatedby Larry R Williams
Marshall Cavendish International (Asia) Ptd Ltd 2003; US$ 5.95