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Storyselling for Financial Advisors
Dearborn Trade Publishing 2000; US$ 30.00Put the power of story telling into selling financial products. The authors explain the process of making these intuitive connections, then translate their findings into understandable and practical strategies that any financial professional can use. They present actual stories, including many by Warren Buffet, one of the greatest "storysellers" of... more...
What Customers Want
McGraw-Hill 2005; US$ 24.95A world-renowned innovation guru explains practices that result in breakthrough innovations. ''Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation.''. -Clayton Christensen. For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using... more...
Coaching Salespeople into Sales Champions
Wiley 2008; US$ 29.95How many salespeople (and managers) are not realizing their fullest potential? What stands in the way to greater performance isn’t something they don’t have but something they don’t get consistently: effective coaching . Unfortunately; most managers don’t deliver consistent, effective coaching or have the coaching skills... more...
Customer Relationship Management
Taylor and Francis 2008; US$ 64.95This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. It also looks comprehensively at how CRM can be used throughout the customer life-cycle stages of customer acquisition,... more...
Dumb Money
Free Press 2009; US$ 9.99The financial crisis that has gripped this country since last September has had so many twists and turns, it would make for a great drama -- if it all were not so real and damaging. Companies are shutting down and laying off workers, 401ks are melting away, and the government is spending $700 billion dollars to bail out banks and financial institutions... more...
Crush It!
HarperCollins 2009; US$ 13.99In Crush It!, online marketing trailblazer Gary Vaynerchuk tells business owners what they need to do to boost their sales using the internet?just as he has done to build his family?s wine store from a $4 million business to a $60 million one. Crush It! will show readers how to find their passion, then step by step how to turn it into a flourishing,... more...
Corporate Communication
SAGE Publications 2011; US$ 64.00The Third Edition of this market-leading text has been fully updated and expanded with contemporary case material and a much more detailed coverage of the main topics and trends in corporate communication. more...
Airline Marketing and Management
Ashgate Publishing Ltd 2011; US$ 34.95Airline Marketing and Management examines the principles of marketing and demonstrates the ways in which these principles can be applied to today's airline industry. It has been thoroughly updated and expanded for this seventh edition, to keep pace with changes affecting the industry. Written in a straightforward, easy-to-read style and combining... more...
Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)
McGraw-Hill Education 2011; US$ 22.00The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend?s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther?and faster?than ever before. LIkeable Social Media helps you harness the power of word-of-mouth... more...
Content Is Cash
Pearson Education 2011; US$ 19.99?Wendy?s book is an impressively thorough account of the marketing options open to Internet businesses today. I have it within reach of my desk and I intend to make good use of it.? ?Michael Masterson, Publisher, Agora, Inc., Early to Rise You?ve already got great content ? now, monetize it! Dozens of top publishers, marketers,... more...









