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A Survival Guide for Working with Bad Bossesby Gini Graham Scott
AMACOM 2005; US$ 15.00For anyone stuck with the "boss from hell," here's a must-have manual. more...
3D Ethicsby Attracta Lagan; Brian Moran
eContent Management Pty Ltd 2005; US$ 99.00Ethics is not just about morality; it is a complex dimension of personal and corporate life that can lead to higher performance by both business and society. Customers, employees and business partners seek predictable corporate behaviour that is aligned with stated personal, workplace and democratic values. more...
Banish Clutter Foreverby Sheila Chandra
Ebury Publishing 2010; US$ 10.96Why is it that even the most disorganised person never seems to lose their toothbrush? How can this simple fact solve all our clutter problems? The Toothbrush Principle is a simple yet inspired approach to de-cluttering your home. Whether you live in a mansion or a bedsit, this book will show you how to: organise according to the unconscious blueprint that naturally tidy people have, so that getting and staying organised is easy; know what to throw away with confidence; set up your wardrobe so you get much more use out of the clothes you have; work from home productively in a clear, designated space; tame your inbox! Step-by-step, room-by-room, you'll soon find that you hardly ever lose things, massive clear outs become a thing... more...
Administrative Assistant's and Secretary's Handbookby James Stroman; Kevin Wilson; Jennifer Wauson
AMACOM 2011; US$ 34.95An administrative professionalÆs job requires a diverse range of abilities. From managing schedules, coordinating meetings, and fielding calls to planning events, deciphering legal documents, and creating PowerPoint presentations, todayÆs administrative assistants are expected to effortlessly and efficiently juggle it all. Professionals looking to improve their performanceùand enhance their value to employersùshould turn to the fourth edition of Administrative AssistantÆs and SecretaryÆs Handbook. With 250 pages of new or completely revised material, the handbook provides thorough, practical instruction on: Web conferencing ò Creating graphics, charts, and presentations ò Microsoft Office 2010 ò... more...
30 Minutes ... To Improve Your Telesales Techniquesby Chris de Winter
Kogan Page 2000; US$ 3.95Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques. more...
Poetic Logic of Administrationby Kaj Skoldberg
Routledge 2002; US$ 208.00This book is an investigation of the most important organizational forms of our time. Central to the four main trends: rational bureaucracy, the human network, the harmonious system and the strong culture. more...
Adapting Buildings for Changing Usesby David Kincaid
Spon Press 2002; US$ 109.95Adapting Buildings for Changing Uses provides guidance for professionals on the potential for and management of building refurbishment for change of use. more...
Executive's Guide to the Wireless Workforceby Russell D. Lambert
John Wiley & Sons, Inc. 2003; US$ 70.00You don’t want or need to understand every minute detail of how wireless works; you just want to learn how to effectively use wireless to impact your bottom line. Executive’s Guide to the Wireless Workforce avoids excessive use of buzzwords, acronyms, and consultantese to provide you with a succinct and straightforward template for defining, assessing, and deploying wireless technologies at every level of your organization–to lower your costs, deepen your customer interactions, and strengthen your competitive position in today’s increasingly mobile marketplace. Order your copy today! more...
Professionalism, Boundaries and the Workplaceby Nigel Malin
Routledge 1999; US$ 59.95A practical text that examines a range of sensitive issues concerned with managing and maintaining professional boundaries between worker and client. more...
Creating the Productive Workplaceby Derek Clements-Croome
Spon Press 1999; US$ 88.95This book takes evidence from both US and European companies to show the elements of an efficient work environment. Essential reading for facilities and estate managers, architects and building environmental engineers. more...