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Office Management

Most popular at the top

  • The New Articulate Executive: Look, Act and Sound Like a Leaderby Granville Toogood

    McGraw-Hill 2010; US$ 16.95

    The Classic Guide to Business Communications . . . Updated for a New Generation of Media-Savvy Leaders Even with the latest high-tech tools and communication options, the simple truth is this: You need to look, act, and sound like a leader to succeed in today's world. According to top executive coach Granville Toogood, “Wonderful things happen when people talk face-to- face." His proven secrets of professional speaking give you the power and confidence to command any audience--in any situation—and get results. "An indispensable tool for executive success." -- Zbigniew Brzezinski, Robert E. Osgood Professor of American foreign policy at Johns Hopkins University's School of Advanced International Studies "Granville... more...

  • Fish!by Stephen C. Lundin

    Hyperion 2009; US$ 3.99

    Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an... more...

  • Influencer: The Power to Change Anythingby Kerry Patterson; Joseph Grenny; David Maxfield; Ron McMillan; Al Switzler

    McGraw-Hill 2007; US$ 26.95

    An INFLUENCER motivates others to change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people. But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer , a thought-provoking book that combines... more...

  • The Product Manager's Desk Referenceby Steven Haines

    McGraw-Hill 2008; US$ 85.00

    Grab the all-you-need reference and manage your products effectively and efficiently Now, product managers at every level can have an authoritative, one-stop reference to strategizing, introducing, and managing products at their fingertips. The Product Manager’s Desk Reference uses the progression of the practitioner across the career cycle as well as the progression of the product across its life cycle to establish clear guidelines as to what must be done, when, by whom, and with what level of expertise. more...

  • Working with Difficult Peopleby Michael S. Dobson; William Lundin

    AMACOM 2008; US$ 2.99

    Extensively updated, a must-have guide to handling the most challenging coworkers. more...

  • slide:ologyby Nancy Duarte

    O'Reilly Media, Inc. 2008; US$ 27.99

    No matter where you are on the organizational ladder, the odds are high that you've delivered a high-stakes presentation to your peers, your boss, your customers, or the general public. Presentation software is one of the few tools that requires professionals to think visually on an almost daily basis. But unlike verbal skills, effective visual expression is not easy, natural, or actively taught in schools or business training programs. slide:ology fills that void. Written by Nancy Duarte, President and CEO of Duarte Design, the firm that created the presentation for Al Gore's Oscar-winning film, An Inconvenient Truth , this book is full of practical approaches to visual story development that can be applied by anyone. The book combines... more...

  • Administrative Office Managementby R. K. Chopra

    Himalaya Publishing House 2009; US$ 45.00

    more...

  • Global M&A Tangoby Fons Trompenaars; Maarten Nijhoff Asser

    McGraw-Hill 2010; US$ 30.00

    A leadership blueprint for managing cross-cultural issues in any M&A deal Legal, financial, and operational issues make M&A deals highly complex endeavors. Add to the mix cultural differences between the parties involved, and the complexities grow exponentially. Differences in interpersonal communication, corporate cultures, and business values, such as the competing disciplines of R&D and marketing, can make a great deal quickly go sour. Authored by international cultural management experts Fons Trompenaars and Maarten Nijhoff Asser, The Global M&A Tango offers a practical framework for identifying culturally related issues and resolving them in a structured and disciplined manner that satisfies all stakeholders. You'll learn:... more...

  • Lean Office and Service Simplifiedby Drew Locher

    CRC Press 2011; US$ 39.95

    Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management. The book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing... more...

  • Take Your iPad to Workby Brian Proffitt

    Course Technology PTR 2012; US$ 24.99

    Soon after the release of Apple's first iPad, the business world discovered that the popular device, beyond being simply a new, fun, mobile platform for games, e-books, media, and the like, was also a powerful and welcome ally in the workplace. The first edition of TAKE YOUR IPAD TO WORK explored the many ways in which iPads were being put to use on the job and showed readers how to bring the device into their own workflow. Now, in this timely second edition, coinciding with the release of the new third-generation iPad, Brian Proffitt explains the latest updates to this revolutionary device and teaches you new ways to put the power and portability of the Apple iPad to work for you. The iPad is being deployed successfully in businesses large... more...