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- Palgrave Macmillan 2013; US$ 14.99
When work becomes messy and complicated, we stop getting good work done, we lose sight of the things that inspire us, and sometimes we disengage. This book helps you translate your challenges at work into useful insights that boost learning and performance, and make your time spent at work a little better. more...
- Intercultural Press 2001; US$ 19.95
Expecting that home will be the way it was when you left? Are you instead shocked to discover that both you and home have changed? The Art of Coming Home offers the solid advice you need to reduce the stress of the transition experience. more...
- Crown Publishing Group 2006; US$ 9.95
This caustically funny Webster?s of the workplace cuts to the true meaning of the inane argot spouted in cubicles and conference rooms across the land. At a price even an intern can afford and in a handy paperback format that won?t weigh down your messenger bag or briefcase, The Dictionary of Corporate Bullshit is a hilarious guide to the smoke-screen... more...
- HarperCollins 2009; US$ 10.99
In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...
- Thorogood Publishing 2004; US$ 16.95
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...
- Penguin Group US 2007; US$ 21.95
From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...
- HRD Press 2008; US$ 99.95
Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...
- Berrett-Koehler Publishers 2008; US$ 19.95
In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to... more...
- Berrett-Koehler Publishers 2001; US$ 18.95
You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that. In... more...