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Sales Don?t Just Happen
Dearborn Trade Publishing 2002; US$ 15.95Today's economy makes for a tough selling environment. That shouldn't scare salespeople into holding hands with indecisive prospects, coaxing them along just because they haven't said "no". In fact, says Stephan Schiffman, a respected sales prospecting expert, they should be doing just the opposite. more...
The 7-Step System to Building a $1,000,000 Network Marketing Dynasty
Wiley 2005; US$ 18.95Millions of people around the world participate daily in network marketing sales. This book offers, for the first time, a step-by-step plan for building a profitable, long-lasting network marketing business. This simple, proven system—from an author who built his own million-dollar network marketing business—gives everyone in the network... more...
Art of Client Service
Dearborn Trade Publishing 2003; US$ 19.95Account executives, and anyone else who deals with clients, will find themselves flinching, laughing, and committing to memory this sound advice, presented through real-life stories of satisfying success and embarrassing failure along the total spectrum of client service. more...
Delivering Knock Your Socks Off Service
AMACOM 2002; US$ 18.95The game may have changed, but one rule is constant: A company is only as good as the service it gives. more...
The Accidental Salesperson
AMACOM 2000; US$ 17.95For all those salespeople who never planned on a career in sales...a unique, new plan to improve their selling skills. more...
The Irresistible Offer
Wiley 2005; US$ 21.95Your customers are going to give you three seconds to make the sale. Do you know what to say in those three seconds? The marketing methods of the past are losing effectiveness as consumers are getting smarter and smarter and have less and less time. What is needed is a new way of doing business-a method that is simultaneously socially responsible and... more...
The 24 Sales Traps and How to Avoid Them
AMACOM 2001; US$ 17.95Turning "popular wisdom" on its head, this up-to-date, research-based guide uncovers 24 assumptions that lead salespeople astray. more...
Knock Your Socks Off Prospecting
AMACOM 2005; US$ 16.95Another "knockout" in the grand tradition of Knock Your Socks Off Service ! more...
ProActive Selling
AMACOM 2003; US$ 17.95Dynamic, proven tools and techniques that let reps think like their customers. more...
Selling to Anyone Over the Phone
AMACOM 2005; US$ 14.95It takes more than a script to make a sale on the phone. more...









