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The Triple Bottom Lineby Andrew W. Savitz; Karl Weber
John Wiley & Sons, Inc. 2006; US$ 27.95The Triple Bottom Line is the groundbreaking book that charts the rise of sustainability within the business world and shows how and why financial success increasingly goes hand in hand with social and environmental achievement. Andrew Savitz chronicles both the real problems that companies face and the innovative solutions that can come from sustainability. His is a hard-line approach to bottom-line fundamentals that is re-making companies around the globe. more...
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Resultsby Mike Rother
McGraw-Hill 2009; US$ 29.95"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." --James P. Womack, Chairman and Founder, Lean Enterprise Institute "One of the stepping stones that will usher in a new era of management thinking." -- The Systems Thinker This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational... more...
The Lean Six Sigma Guide to Doing More With Lessby Mark O. George
John Wiley & Sons, Inc. 2010; US$ 29.95Praise for The Lean Six Sigma guide to Doing More with Less "At Frito Lay, we have applied many of the concepts and tools in this book, and we are realizing a five to seven times return on our annual Lean Six Sigma investment." —Tony Mattei, Lean Six Sigma Director, Frito Lay "Ecolab has experienced a sustainable, competitive advantage through Lean Six Sigma. The principles in this book are helping us drive greater value for our share-holders, better service for our customers, and talent development opportunities for our associates." —Jeffrey E. Burt, Vice President and Global Deployment Leader, Lean Six Sigma, Ecolab "This book gives excellent insights into Lean Six Sigma and its strong impact within different industries. We... more...
101 Ways to Improve Business Performanceby Donald Waters
Kogan Page 1999; US$ 9.45In today's increasingly competitive market place, organizations have to improve their business performance or they run the risk of losing out to competitors. But how can organizations achieve this? Managers often don't know how to improve the performance of their organization, or even where to look for likely answers. In this practical guide, Donald Waters describes the most important ideas for developing business performance. more...
Balanced Scorecard Step-by-Step for Government and Nonprofit Agenciesby Paul R. Niven
John Wiley & Sons, Inc. 2003; US$ 55.00The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard. Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success. Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology. Includes... more...
Quality Engineering Handbookby Thomas Pyzdek
Marcel Dekker Inc 2003; US$ 179.95The second edition of this text has been revised to reflect changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE), covering all topics required by the quality engineer for day-to-day practices in planning, testing, finance and management. more...
Six Sigma For Dummiesby Craig Gygi; Neil DeCarlo; Bruce Williams; Stephen R. Covey
John Wiley & Sons, Inc. 2005; US$ 21.99The world’s largest and most profitable companies – including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola – have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about. With this book, Six Sigma is revealed to everyone. You might be in a company that’s already implemented Six Sigma,... more...
Oakland on Quality Managementby John S Oakland
Taylor & Francis 2004; US$ 91.95'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues. ... more...
ISO 9001: 2000 In Briefby Ray Tricker; Bruce Sherring-Lucas
Taylor & Francis 2005; US$ 38.95A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together with direct, accessible and straightforward guidance that is proven... more...
ISO 9001: 2000 For Small Businessesby Ray Tricker
Taylor & Francis 2005; US$ 42.95The complete ISO 9001:2000 package: book, software, and support ? a proven route to accreditation more...









