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- Free Press 2010; US$ 24.95
The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...
- McGraw-Hill Education 2011; US$ 40.00
“The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.”. —Professor Yoshio Kondo. The Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process... more...
- McGraw-Hill Education 2011; US$ 30.00
“This book is the most comprehensive discussion of all the elements that go into producing superior products that I have read. I have thought a lot about quality over many years, yet the thinking reflected throughout [this] discussion is a real eye-opener for me. For anyone seriously interested in quality, this is a must read.”. —Donald... more...
- Business Expert Press 2011; US$ 19.95
This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...
- Government Institutes 2000; US$ 72.00
Learn how a total-organization effort (maintenance, operations, engineering, and procurements) can improve your organization's reliability and financial performance. Basing their systematic approach on three principles-reliability management, proactive analysis, and root cause analysis-the authors explain how you can use each principle to develop and... more...
- Taylor and Francis 2005; US$ 48.95
Four years into the current version of ISO 9001, the new edition of this essential book incorporates the hard-won experiences of working with the standard. This book, together with its accompanying free Quality Management System (QMS), contains all the information that small and medium enterprises need when developing a QMS for ISO 9001:2000 accreditation. more...
- Blackwell Publishing Ltd. 2003; US$ 62.95
"Managing Quality" reflects contemporary developments and includes information on the latest international standards and the excellence model. It should provide readers with an understanding of the principles of TQM whilst explaining the links between TQM theories and other business models. more...
- Taylor & Francis 2006; US$ 39.95
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to... more...
- McGraw-Hill 2006; US$ 39.95
Excerpts from article:. New Book Captures Keys to Short- and. Long-Term Business Success. ... Six Sigma Business Scorecard,. published by McGraw-Hill, combines today's most powerful management concepts...The book starts with a comprehensive. review of Six Sigma and its ability to generate significant returns by focusing on customer satisfaction and.... more...