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Most popular at the top
- Taylor and Francis 2013; US$ 76.95
Arranged in 6 sections, this title gives marketing practitioners and students critical examples of best practice from a variety of companies. Alongside 'Relationship Marketing: bringing quality, customer service and marketing together' and 'Relationship Marketing for Competitive Advantage: winning and keeping customers' this new title provides readers... more...
- Elsevier Science 2002; US$ 53.95
It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach... more...
- Taylor & Francis 2012; US$ 54.95
Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students alike, all the latest tools, techniques and philosophies... more...
- Elsevier Science 2000; US$ 67.95
This book reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of international standards, state and national legislation and powerful... more...
- Elsevier Science 1999; US$ 103.95
Manufacturing operations are the real wealth creators within a business, accounting for the majority of management and financial assets needed to sustain the company. Make it! encapsulates the author's many years of experience gained designing manufacturing systems and supply-chains in factories across the world. It provides a proven, logical sequence... more...
- New Age International Pvt. Ltd., Publishers 2006; US$ 20.00
This book covers all aspects of Total Quality Management(TQM). It provides not only the principles and practices but also the Tools and Techniques. It ensures the reader to have a sound understanding of all the concepts of TQM. more...
- Elsevier Science 2000; US$ 61.95
The Automotive Quality Systems Handbook is a step-by-step guide to interpreting and implementing the ISO/TS 16949. Accepted by major vehicle manufacturers as an alternative to the existing US, German, French and Italian automotive quality system requirements, this Technical Specification defines specific requirements for the application of ISO 9001:... more...
- Taylor and Francis 2011; US$ 17.95
Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns, Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing, FMEA can identify improvements early when product and process changes... more...
- New Age International Pvt. Ltd., Publishers 2008; US$ 30.00
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality... more...
- Oxford University Press, USA 1999; US$ 69.99
Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation,... more...