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Training

Most popular at the top

  • The First-Time Trainerby Tom W. Goad

    AMACOM 2010; US$ 18.95

    Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods • Prepare and give effective presentations • Communicate... more...

  • Big Book of Low-Cost Training Gamesby Mary Scannell; Jim Cain

    McGraw-Hill Companies,Inc. 2012; US$ 25.00

    Make training a game that everyone can win!. Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you’re watching the bottom line. Whether you’re a trainer or facilitator, a group leader or manager, you’ll find the games in this book are excellent tools for building trust, exploring character, fostering collaboration, and demonstrating more effective communication techniques. Better still, with minimal props like index cards and markers, these activities are not just cost-effective but are also simple to set up and can be done virtually anywhere. From painless icebreakers to group challenges to meaningful... more...

  • Getting Started in Speaking, Training, or Seminar Consultingby Robert W. Bly

    John Wiley & Sons, Inc. 2002; US$ 34.95

    How to make a living speaking, training, and running workshops and seminars Expert Bob Bly shares his secrets for earning $1,000 to $5,000 a day, or more, as a self-employed speaker, lecturer, or trainer. He shows readers, step-by-step, everything they need to know to become polished speakers, create winning presentations, find a market niche, set fees, get bookings, and much more. Aspiring speakers will learn about the corporate training market-who buys training, what the hot topics are, how to package and sell training courses, and what to charge. Bob Bly (Dumont, NJ) is an independent copywriter, advertising consultant, bestselling author, popular lecturer, and highly successful trainer. more...

  • Understanding Facilitationby Christine Hogan

    Kogan Page 2002; US$ 37.50

    This introduction to facilitation should provide educators and trainers with all they need to understand and develop facilitation skills. With a critical synthesis of established and current theory the book marries rigorous academic research with real world examples. more...

  • Human Resource Developmentby John Wilson

    Kogan Page 2005; US$ 65.00

    Human Resource Development will provide both thought-provoking questions and stimulating answers to the key factors in HR development today. Human Resource Development is the ideal handbook for all professional trainers and provides core information needed by all professional students of this subject. This new second edition has been fully updated and revised, with the inclusion of three new chapters making this the most topical book in this field: more...

  • Mentoring In Actionby David Megginson

    Kogan Page 2005; US$ 37.50

    Mentoring continues to be one of the fastest growing techniques in human resource management. It?s viewed as being an essential building block of modern management development. Can one technique apply to pupils making a transfer from school to work and to the most senior executives? What is mentoring and why is it so popular? Now in its second edition, Mentoring in Action answers these questions plus many more and continues to examine a variety of mentoring schemes through a multitude of new, insightful case studies. more...

  • Techniques for Coaching and Mentoringby David Clutterbuck; David Megginson

    Taylor & Francis 2004; US$ 37.95

    The aim of this book is to provide the coach or mentor with a wider portfolio of techniques and approaches to helping others than would normally be gained from practical experience or attending a course. In compiling these techniques, the authors have drawn on experience from their coaching and mentoring activities, and added to these with the help of other experienced professionals within the field. They have clustered these into a number of themes, which now make up the framework for the main body of this book. Techniques for Coaching & Mentoring is designed to offer the reader a range of interventions that they can employ when working one-to-one with others. The purpose is to enlarge the range of techniques that you can use in this important... more...

  • The Active Manager's Tool Kitby Mel Silberman

    McGraw-Hill 2003; US$ 29.95

    Dozens of customizable performance improvement tools. Mel Silberman's bestselling books on ''Active Training'' have sold more than 68,000 copies. In The Active Manager's Tool Kit , Silberman takes his trademarked approach to ''Active Training'' and applies it to ''Active Managing.'' Instead of telling employees what to do and sitting back to wait for results, ''active managers'' conduct team building, motivate, coach, and guide their direct reports to be self-directing, accountable, and team oriented. The Active Manager's Tool Kit is full of work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. These include reproducible job aids for employees, performance improvement activities that managers... more...

  • The Big Book of Customer Service Training Gamesby Peggy Carlaw; Vasudha K. Deming

    McGraw-Hill 1998; US$ 25.00

    Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such asrole-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more. more...

  • From Teams to Knotsby Yrjö Engeström

    Cambridge University Press 2008; US$ 24.00

    A solid research-based analysis of the development of work teams as workplaces change and evolve. more...