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Training

Most popular at the top

  • 2600 Phrases for Effective Performance Reviewsby Paul Falcone

    AMACOM 2005; US$ 10.95

    For managers and HR professionals who know what they mean -- here's what to say. more...

  • Coaching & Mentoringby Florence Stone

    John Wiley & Sons, Ltd. 2002; US$ 12.99

    Fast track route to coaching and mentoring top performers for individual and organizational success Covers the key areas of coaching and mentoring, from conducting a training needs assessment and reinforcing quality performance and employee accountability to empowering top performers and applying mentoring to succession planning and diversity management Examples and lessons from some of the world's most successful organizations, including Saturn, Arthur Andersen, General Electric, Johnson & Johnson, Royal Dutch Shell, the World Bank and Analog Device Inc, and ideas from the smartest thinkers, including Abraham Maslow, Frederick Herzberg, Douglas McGregor, Peter Drucker and Jack Welch Includes a glossary of key concepts and a comprehensive... more...

  • Blended Learningby Kaye Thorne

    Kogan Page 2003; US$ 16.35

    'Blended learning' is a workable solution that allows trainers and staff developers to integrate online learning within a broader range of more traditional learning techniques. Demonstrating how old and new methods of improving staff performance and learning can work together to give better results, this work aims to provide an ideal guidebook to creating a new style of training. It shows how the concept of blended learning can be applied most effectively as it helps readers make the first ste more...

  • The Official Guide for GMAT Quantitative Reviewby Graduate Management Admission Council (GMAC)

    John Wiley & Sons, Ltd. 2009; US$ 16.95

    THE OFFICIAL GUIDE FOR GMAT® QUANTITATIVE REVIEW is the only book of its kind on the market: brand-new study guide to help you focus on your math skills written by the creators of the GMAT® exam contains real GMAT® questions from previous GMAT® exams nearly 300 answers and explanations cover the following areas: Arithmetic, Algebra, Geometry, Problem Solving, Data Sufficiency Whether you’re just out of school or returning after a long absence, THE OFFICIAL GUIDE FOR GMAT® QUANTITATIVE REVIEW will help you solve equations, interpret data, coordinate geometry, and determine probability with assurance and ease. Practice with hundreds of different math questions coupled with easy-to-understand... more...

  • Encouraging The Heart Workbookby James M. Kouzes; Barry Z. Posner

    John Wiley & Sons, Inc. 2011; US$ 19.95

    Getting things done in today’s workplace is hard work. Employees become exhausted, frustrated, and sometimes entirely disenchanted–and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment... more...

  • Taking the Performance Initiativeby Jon Warner

    Worldwide Center for Organizational Development 2003; US$ 17.50

    As part of the Janus Performance Management System "Taking the Performance Initiative" is a 36-page practical workbook designed to prepare managers to get the most out of the performance appraisal process and set up a climate of openness, trust, optimism and motivation. more...

  • Benchmarkingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Benchmarking Skills Rapid Skill Builder booklet explains the benchmarking process in a step-by-step manner and offers a practical action template that can be applied in almost any situation. more...

  • Customer Service Training 101by Rente Evenson

    AMACOM 2010; US$ 22.95

    From the first impression to the last ôthank you,ö great service is the hallmark of great companiesùlike yours. more...

  • e-Learning by Designby William Horton

    John Wiley & Sons 2011; US$ 65.00

    Since the first edition of E-learning by Design , e-learning has evolved rapidly and fringe techniques have moved into the mainstream. Underlying and underwriting these changes in e–learning are advances in technology and changes in society. The second edition of the bestselling book E-Learning by Design offers a comprehensive look at the concepts and processes of developing, creating, and implementing a successful e-learning program. This practical, down-to-earth resource is filled with clear information and instruction without over simplification. The book helps instructors build customized e-learning programs from scratch—building on core principles of instructional design to: develop meaningful activities and lessons; create... more...

  • Leading And Coaching Teams To Successby Philip Hayes

    McGraw-Hill Education 2011; US$ 38.00

    Successful management and leadership of teams is a top business priority. With over 20 years of hands-on experience leading and coaching teams, Phil Hayes offers you a practical guide to team development. more...