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- Van Haren Publishing 2008; US$ 45.00
This Pocket Guide is a concise summary of ITILŪ V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ?lifecycle? approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle... more...
- Van Haren Publishing 2006; US$ 45.00
BiSL products focus on Business Information Management: a professional approach to business information management and good co-ordination of the required processes has become essential. BiSL covers the effective integration of IT activities (in-house or outsourced) and overall information provision to the organization. Established nearly a decade ago... more...
- Van Haren Publishing 2010; US$ 20.00
ISO 20000: A Pocket Guide provides an easy and accessible reference which will promote awareness of ISO 20000 as a valid international standard for IT service organizations; it supports ISO 20000 training and certification, whilst supplying the reader with the essential core content of the standard. This title has been endorsed by IPESC - the international... more...
- Wiley 2011; US$ 39.99
Learn Photoshop Elements at your own pace with this unique book-and-DVD training package Photoshop Elements is the leading image-editing software, and this personal training course uses a full-color book plus video tutorials on the DVD to teach you how to use all its features. Each of the 13 lessons is presented with step-by-step instructions and... more...
- Wiley 2011; US$ 29.99
The complete book-and-video training package for Office 2010! This Microsoft Office 2010 book-and-video training package-from the same professional training experts who also create many training materials for Microsoft-is like having your own personal instructor guiding you through each lesson, but you work at your own pace! The full-color book includes... more...
- Pearson Education 2008; US$ 35.99
THE DEFINITIVE, COMPREHENSIVE, OFFICIAL GUIDE TO XCELSIUS 2008 DASHBOARDS Using Xcelsius, you can create powerful, interactive dashboards, gather data from spreadsheets or databases, and deliver knowledge that can be instantly understood and acted upon. Now there?s a definitive, authoritative guide to making the most of Xcelsius 2008, the newest... more...
- Wiley 2003; US$ 44.99
Spreadsheets have become the de facto standard for communicating business information and the preferred tool for analyzing business data. In this current climate, the accuracy and clarity of spreadsheets are paramount. However, busy managers have little time to sift through heaps of reference books to extrapolate techniques for making polished spreadsheets.... more...
- Wiley 2011; US$ 27.99
See how to use Skype for secure chats and connect SkypeOut and SkypeIN. Here's the fun and easy way (r) to understand all the hype about Skype and make this cool alternative communication system work for you! You'll get great advice about hardware, directions for downloading and installing Skype, ideas for using Skype in your business, and the lowdown... more...
- Wiley 2006; US$ 34.99
Written especially for advanced beginners and intermediate users, this book offers quick fixes for anyone bedeviled by faulty formulas, failed formatting, printer purgatory, and other perplexing Excel problems Offers three types of fixes: Escape in Under 30 Seconds, Escape in Under Two Minutes, and More Elaborate Escapes-over 400 solutions in all... more...
- Pearson Education 2007; US$ 47.99
You hold in your hands the best-selling guide to NewTek's LightWave 3D animation software, completely updated for LightWave v9 by award-winning animator and trainer Dan Ablan. Rather than rehash the documentation like other books, this down-to-earth, easy-to-follow guide offers an invaluable set of project tutorials that teach you the ins and... more...