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ITIL V3® - Guide de Poche
Van Haren Publishing 2009; Not AvailableThis Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ?lifecycle? approach? more...
The Computer Handbook
Dorling Kindersley Ltd 2008; Not AvailableExcel on your PC and learn to use it like an expert Find your way around your PC with this easy-to-follow guide. Follow screen-grabs and simple step-by-step tutorials and learn to use a wide range of programmes including Windows Vista. Pick up the essentials from managing files, creating spreadsheets, exploring the internet and email, to installing... more...
Office 2007 Handbook
Dorling Kindersley Ltd 2009; Not AvailableA complete step-by-step guide to using Office 2007 for Windows Vista If you have Office 2007 for Windows Vista, and want to get the best out of ?Word?, ?Excel?, ?Powerpoint?, ?OneNote? or ?Outlook?, this jargon-free guide will give you the knowledge you need to succeed. Shows how to input and edit text in ?Word? and manage fonts and graphics; use... more...
Practical Imaging Informatics
Springer 2009; US$ 89.95Covers the content included in the Certified Imaging Informatics Professional (CIIP) certification test. more...
TOGAF Version 8.1.1 Enterprise Edition
Van Haren Publishing 2007; US$ 20.00First pocket guide on the TOGAF framework. more...
The Open Group Architecture Framework TOGAF
Van Haren Publishing 2007; US$ 80.00This is the official hardcopy publication of The Open Group Architecture Framework (TOGAF™). TOGAF is an Open Group standard. This is the first edition that is published by VHP on behalf of The Open Group more...
ITIL® V3 - A Pocket Guide
Van Haren Publishing 2008; US$ 45.00This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ?lifecycle? approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle... more...
BiSL ? A Framework for Business Information Management
Van Haren Publishing 2006; US$ 45.00BiSL products focus on Business Information Management: a professional approach to business information management and good co-ordination of the required processes has become essential. BiSL covers the effective integration of IT activities (in-house or outsourced) and overall information provision to the organization. Established nearly a decade ago... more...
SqEME Process Management - A Pocket Guide
Van Haren Publishing 2008; Not AvailableThis pocket guide is a practical book and provides compulsory reading material for anyone who wants to learn more about SqEME® process management, or intends using SqEME. It acts as an instructive guide, with directives and tips showing an efficient approach for structuring, mastering and improving processes; supported by real life case studies. This... more...
Foundations in IT Service Management basierend auf ITIL® V3
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