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- Pearson Education 2001; US$ 51.99
To compete in today's competitive marketplace, customer focus is no longer simply nice to have?it's a fundamental mandate. This book is a manager's best friend, providing both a primer and a how-to guide to defining and implementing Customer Relationship Management. It shows you: The various roles CRM plays in business, and why it's more important... more...
- Wiley 2011; US$ 87.95
This book is a second edition, updated and expanded to explain the technologies that help us find information on the web. Search engines and web navigation tools have become ubiquitous in our day to day use of the web as an information source, a tool for commercial transactions and a social computing tool. Moreover, through the mobile web... more...
- Springer 2010; US$ 39.95
This book is for everyone who wants a readable introduction to best practice Project Management, as described by the "PMBOK[registered] Guide, 4th Edition" of the Project Management Institute (PMI), 'the world's leading association for the project management profession'. It is particularly useful for applicants for the PMI's... more...
- Elsevier Science 2011; US$ 49.95
Security is a growing duty of the everyday system administrator. While there are certifications and specialized (expensive) training classes, there is not a go-to-off-the-shelf resource to tackle these obstacles. With a large and growing number of system administrators worldwide, security is quickly becoming one of the weakest areas in their skill... more...
- Information Today, Inc. 2001; US$ 23.95
Enormous expanses of the Internet are unreachable with standard web search engines. This book provides the key to finding these hidden resources by identifying how to uncover and use invisible web resources. Mapping the invisible Web, when and how to use it, assessing the validity of the information, and the future of Web searching are topics covered... more...
- O'Reilly Media 2012; US$ 23.99
If you?re considering a Mac OS X server for your small business, school, nonprofit, or home network, this easy-to-follow guide will help you get up and running in no time. You?ll learn how to share files, mail, and calendar information on your desktops, iPads, iPhones, and other devices, whether you?re new to Mac OS X servers or need to update your... more...
- Microsoft Press 2012; US$ 23.99
Assess your readiness for MCTS Exam 70-680?and quickly identify where you need to focus and practice. This practical, streamlined guide walks you through each exam objective, providing "need to know" checklists, review questions, tips, and links to further study?all designed to help bolster your preparation. Reinforce your exam prep with a Rapid... more...
- Morgan & Claypool Publishers 2012; US$ 40.00
The Answer Machine is a practical, non-technical guide to the technologies behind information seeking and analysis. It introduces search and content analytics to software buyers, knowledge managers, and searchers who want to understand and design effective online environments. The book describes how search evolved from an expert-only to an end user... more...
- Taylor and Francis 2013; US$ 77.00
Technological advances and innovative perspectives constantly evolve the notion of what makes up a digital library. Archives and the Digital Library provides an insightful snapshot of the current state of archiving in the digital realm. Respected experts in library and information science present the latest research results and illuminating case... more...
- Wiley 2013; US$ 175.00
The ultimate guide to electronic records management, featuring a collaboration of expert practitioners including over 400 cited references documenting today's global trends, standards, and best practices Nearly all business records created today are electronic, and are increasing in number at breathtaking rates, yet most organizations do not have... more...