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Service Design
The Stationery Office 2007; US$ 176.00The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management... more...
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The Stationery Office 2007; US$ 176.00This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects... more...
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Building a WordPress Blog People Want to Read
Pearson Education 2008; US$ 23.99Having your own blog isn't just for the nerdy anymore. Today, it seems everyone ? from multinational corporations to a neighbor up the street ? has a blog. They all have one, in part, because the folks at WordPress make it easy to get one. but to actually build a good blog ? to create a blog people want to read ? takes thought, planning, and some... more...
Designing Gestural Interfaces
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Digital Review of Asia Pacific 2009-2010
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