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- University of Minnesota Press 2013; US$ 75.00
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of ?virtual migration.? Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness... more...
- Ashgate Publishing Ltd 2013; US$ 114.95
This volume examines sustainable mobilities from multiple angles varying by time, region, cultural and economic backgrounds, local stakeholders and governance structures. By achieving a better understanding of mobility behaviour and mobility needs in different contexts this book develops innovative strategies and advances modelling approaches which... more...
- McFarland & Company, Inc., Publishers 2013; US$ 45.00
Eastern Air Lines began in 1926 and last flew on January 18, 1991. Aviation pioneer Harold Pitcairn was the founder. He built airplanes and began the first carrier air mail route from New York to Atlanta under his company, Pitcairn Aviation. In 1929, Pitcairn was sold to Clement Keys of National Air Transport for $2.5 million. Keys changed the name... more...
- Taylor and Francis 2013; US$ 49.95
Commemorating the 25th anniversary of the Telecommunications Policy Research Conference (TPRC), this volume begins with a historical survey of a quarter-century of TPRC meetings as one measure of change in and research about the telecommunications industry. Additional papers reflecting the ongoing pace of change in technological, economic, and policy... more...
- Taylor and Francis 2013; US$ 59.95
The Telecommunications Act of 1996 and the Federal Communications Commission's Local Competition Order are just two examples of the continuing monumental and far-reaching changes occurring throughout the telecommunications industry. At the 1996 Telecommunications Policy Research Conference (TPRC) -- an annual forum for dialogue among scholars and the... more...
- University of Ottawa Press 2013; US$ 21.99
A fascinating biography of Pierre Jeanniot, the man who was at the helm of Air Canada, IATA, and the aviation industry. Taking Aviation to New Heights is a compelling case study of how a business man was born and went on to achieve financial success, social status, and political sway. more...
- Taylor and Francis 2013; US$ 99.95
Should we really accept road trauma as collateral damage from daily road use? Eliminating Serious Injury and Death from Road Transport: A Crisis of Complacency explores why societies and their elected leaders view traffic safety as a (relatively) minor problem. It examines the changes in the culture of road use that need to occur if this public... more...
- Taylor and Francis 2013; US$ 125.00
When one considers broadband, the Internet immediately springs to mind. However, broadband is impacting society in many ways. For instance, broadband networks can be used to deliver healthcare or community related services to individuals who don't have computers, have distance as an issue to contend with, or don't use the internet. Broadband can support... more...