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- Business Expert Press 2013; US$ 19.95
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second... more...
- Taylor and Francis 2013; US$ 59.95
In the 1960s, feminists voiced their outrage about the health care system in the United States which routinely discriminated against women and, in so doing, literally jeopardized their health and well-being. Over a decade later, women's health advocates still stressed the need for reform of this male-dominated institution because of the on-going threat... more...
- Auckland University Press 2013; US$ 21.88
What makes a good doctor? Are there bad doctors out there – and if so how do we protect patients from them? Can we inject more information, more trust and more assured competence into the medical system to solve these problems? Drawing on his years of dealing with patient concerns, Ron Paterson tackles these important questions. The book makes challenging... more...
- Springer Publishing Company 2013; US$ 39.95
The therapeutic relationship between clinicians and patients is what brings Relationship-Based Care to life. Within the world of health care, the act of therapeutic connection is not owned by any one profession. The responsibility to offer authentic and compassionate care to another human being is something we all share. In our chaotic and time constrained... more...
- Rowman & Littlefield Publishers 2013; US$ 33.99
Offers readers an insider?s assessment of doctor-patient communication and provides patients with strategies for making the most of their doctor?s visits. Considering the limited amount of time doctors and patients spend together, Zackary Berger explores the various biases and barriers that color office visits, and gives specific examples for overcoming... more...
- Oxford University Press, USA 2013; US$ 33.99
The chapters in Patient Care and Professionalism are ordered so that the main character in this book, the patient, has the first voice, followed by the ancient history of professionalism, the recent resurrection of professionalism in the United Kingdom (UK), and finally professionalism in the United States (US). The eleven chapters cover the various... more...
- Taylor and Francis 2013; US$ 265.00
Tavistock Press was established as a co-operative venture between the Tavistock Institute and Routledge & Kegan Paul (RKP) in the 1950s to produce a series of major contributions across the social sciences. This volume is part of a 2001 reissue of a selection of those important works which have since gone out of print, or are difficult to locate.... more...
- Taylor and Francis 2013; US$ 44.50
Without any warning, in September 1999, David Newman was told he had a rare and life-threatening tumor in the base of his skull. In the compressed space of five weeks, he consulted with leading physicians and surgeons at four major medical centers. The doctors offered drastically differing opinions; several pronounced the tumor inoperable and voiced... more...
- Ashgate Publishing Ltd 2013; US$ 124.95
Ailing seventeenth- and eighteenth-century French men and women, members of their families, or their local physician or surgeon, could write to high profile physicians and surgeons seeking expert medical advice. This study, the first full-length examination of the practice of consulting by letter, provides a cohesive portrayal of some of the widespread... more...
- Taylor and Francis 2013; US$ 46.95
This groundbreaking text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the MBI). more...