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- John Wiley & Sons, Inc. 2008; US$ 57.50
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line... more...
- Taylor and Francis 2010; US$ 55.95
Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. As the market continues to grow there is an increasing demand for clear and engaging sources of information on the key issues and components of... more...
- Campus Verlag 2008; US$ 16.23
Hauptbeschreibung Dieser WISO-Ratgeber beantwortet kompetent und verständlich alle Rechtsfragen, die einen Angestellten während seines Arbeitsverhältnisses ? vom ersten Arbeitstag bis zur Kündigung ? beschäftigen, unter anderem:Was sollte in einem Arbeitsvertrag geregelt sein? Was ist bei einer Kündigung rechtens und was nicht? Welche Rechte bestehen... more...
- Springer 2011; US$ 139.00
"Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service." ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon... more...
- Constable & Robinson 2011; US$ 14.57
If you are thinking about leaving the rat race to run your own pub, but don't know how to go about it, this book is for you. How to Run a Successful Pub provides you with all the information and advice you need to make your dream a reality. It will help you to: FIND YOUR IDEAL PUB PLAN AND SET UP YOUR BUSINESS TARGET YOUR CUSTOMERS MAKE MORE MONEY... more...
- SAGE Publications 2013; US$ 41.00
Finally there is a key concepts book in hospitality management available on the market! Tailored to your course structure and written with your needs in mind, as well as being international in its core (contributors from around the globe), this makes out for an excellent companion throughout your hospitality degree. more...
- Taylor and Francis 2013; US$ 55.95
Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice , is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise?s workforce... more...
- Goodfellow Publishers Ltd 2013; US$ 48.00
Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals. more...