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- Taylor and Francis 2008; US$ 103.95
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book... more...
- J. J. Keller & Associates, Inc. 2004; US$ 8.39
Featuring an easy-to-read format and full-color illustrations, this convenient and versatile handbook covers 11 critical food safety issues.It's filled with bulleted lists, charts, and chapter quizzes that reinforce key food safety issues and make the material easier to understand. more...
- Taylor & Francis 2012; US$ 49.95
This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training. Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay... more...
- Taylor and Francis 2012; US$ 59.95
Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the... more...
- CRC Press 2012; US$ 79.95
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving... more...
On the Doors - Working as Britain's Hardest Bouncer, I Was Hit, Stabbed and Faced Guns - But I've Never Been BeatenJohn Blake Publishing 2013; US$ 5.82
This is the amazing, terrifying, muscle-packed story of the most feared and respected bouncer in the country. When Stellakis Stylianou, known to his friends ? and his enemies ? as Stilks, was a kid growing up in London he was so poor that he had to go out hunting pigeons for his family?s supper. It was the memory of those lean days that made him vow... more...
- University of California Press 2002; US$ 27.95
Most of us have sat across the tray from a waitress, but how many of us know what really is going on from her side? Hey, Waitress! aims to tell us. Containing lively, personal portraits of waitresses from many different walks of life, this book is the first of its kind to show the intimate, illuminating, and often shocking behind-the-scenes stories... more...
- J. J. Keller & Associates, Inc. 2006; US$ 2.95
Provides food safety and general safety awareness training. This must-have handbook contains practical, real-world food safety information that will help foodservice employees recognize and deal with potential hazards ... and reduce the chances of foodborne illness. more...