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- Taylor and Francis 2013; US$ 57.95
Learn both theory and practice of knowledge management Sir Francis Bacon once wrote, ?Knowledge is power.? Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality... more...
On the Doors - Working as Britain's Hardest Bouncer, I Was Hit, Stabbed and Faced Guns - But I've Never Been BeatenJohn Blake Publishing 2013; US$ 5.82
This is the amazing, terrifying, muscle-packed story of the most feared and respected bouncer in the country. When Stellakis Stylianou, known to his friends ? and his enemies ? as Stilks, was a kid growing up in London he was so poor that he had to go out hunting pigeons for his family?s supper. It was the memory of those lean days that made him vow... more...
- Taylor and Francis 2013; US$ 210.00
Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry. Common perceptions of management... more...
- Taylor and Francis 2012; US$ 52.95
'Stats to Go' is a user-friendly guide for hospitality, leisure and tourism students who need to learn statistics and statistical techniques. 'Stats to go' is an ideal companion to hospitality, leisure and tourism studies as the breadth of coverage supports all taught numerical aspects of these types of course. Examples from hospitality, leisure... more...
- Taylor and Francis 2012; US$ 58.95
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide , is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ?process' approach, it guides the reader through every stage from HR planning through... more...
- CRC Press 2012; US$ 79.95
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving... more...
- Taylor and Francis 2012; US$ 59.95
Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the... more...
- Taylor & Francis 2012; US$ 49.95
This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training. Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay... more...
- Hodder Education 2011; US$ 12.78
This is the only revision guide to support GCSE Hospitality & Catering. Building on the success of the best-selling course book, this WJEC endorsed resource highlights the key facts that every student needs to know for success. It also includes plenty of targeted questions that support learning and provide examination practice. more...
- Taylor and Francis 2008; US$ 103.95
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book... more...