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  • Professional Management of Housekeeping Operationsby Thomas J. A. Jones

    John Wiley & Sons, Inc. 2006; US$ 85.00

    Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation. more...

  • Professional Management of Housekeeping Operationsby Thomas J. A. Jones

    John Wiley & Sons, Inc. 2007; US$ 102.95

    Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college more...

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